NEXUS CLOUD INNOVATIONS SL

1. Data Controller

NEXUS CLOUD INNOVATIONS SL (B89714307), Calle de Velázquez, 45, Planta 2, Puerta Izquierda, 28001 Madrid, España. Email: [email protected].

2. Data We Collect

We collect the following personal data when you use our services or contact us:

Name and contact information (email address, phone number)
Project details and communications
Technical data (IP address, browser type, pages visited) via cookies
Order and transaction information

3. Legal Basis for Processing

We process your personal data on the following legal bases under the GDPR:

Contract performance: to provide the services you have requested
Legitimate interests: to improve our services and communicate with you
Legal obligation: to comply with applicable laws
Consent: for marketing communications and non-essential cookies

4. How We Use Your Data

To respond to enquiries and provide requested services
To manage and fulfil service agreements
To send service-related communications
To improve our website and services
To comply with legal and regulatory obligations

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client data is retained for a minimum of 5 years following the end of a service engagement for legal and accounting purposes.

6. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (hosting, analytics, payment processors) who process data on our behalf under data processing agreements. All processors are GDPR-compliant.

7. International Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Your Rights

Under the GDPR, you have the following rights:

Access: request a copy of your personal data
Rectification: correct inaccurate data
Erasure: request deletion of your data ("right to be forgotten")
Restriction: limit how we process your data
Portability: receive your data in a structured, machine-readable format
Objection: object to processing based on legitimate interests
Withdraw consent: at any time for consent-based processing

To exercise your rights, contact us at [email protected].

9. Cookies

We use essential cookies for website functionality and, with your consent, analytics cookies to understand how visitors use our site. You can manage cookie preferences via the cookie banner on our website.

10. Complaints

You have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) at www.aepd.es.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised date.